Driver Action Center

Frequently Asked Questions

How do I log in to the driver app?

Use your registered email or phone number and password to log in. If you forget your password, use the "Forgot Password" option.
How do I update my personal information?

You can update most personal details directly in the driver app's profile section. For sensitive changes, contact support.
My app is crashing. What should I do?

Restart the app, clear the cache in phone settings, or reinstall. Ensure your OS is up to date.

How do I receive my earnings?

Online payments are deposited to your linked bank account. Cash payments are collected directly from customers.
What if a customer doesn't have enough cash?

Refer to your training manual. Suggest an ATM or contact support while the customer is present.
Can I request upfront cash payment?

Yes, for safety reasons, you are permitted to request cash payment upfront for cash-booked rides.

What should I do in case of an accident?

Ensure safety first, call emergency services if needed, and report the accident to rideshare support immediately.
What if I feel unsafe during a ride?

Drive to a safe, well-lit public area and end the ride. Report the incident to support immediately.

Thank you for being a valued member of our driving team! Drive safe!

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